Growth & operations partner

Great idea. Now who's going to run it?

ScaleLab is the strategy, sales, and operations team behind app-based and F&B brands ready to grow — hands-on, not from a slide deck.

App & tech platforms F&B brands Early-stage teams Fractional leadership
12+years in F&B & tech
5+active client partnerships
2industries, one playbook
2founders, on every call
Who we've worked with
CartifyFame PassOpen KaramSocial PassThe Secret Table CartifyFame PassOpen KaramSocial PassThe Secret Table
The struggle is real

Sound familiar?

1

No one owns sales full-time

2

Strategy that lives in a slide deck

3

Operations running on spreadsheets and memory

4

Founders doing every job at once

5

No account management structure

6

Growth stalling past the first few clients

Where it actually breaks

The details that move growth.

Positioning & pricing+

How you're framed against competitors, and whether your pricing reflects the value you actually deliver.

Sales pipeline & outreach+

Who's prospecting, how leads move through the funnel, and whether anyone's actually closing.

Onboarding & account management+

What happens after the deal closes — and whether clients or merchants stick around.

Team & org design+

Whether roles are actually built for where the business is headed, not just where it started.

Systems & reporting+

The CRM, the dashboards, the SOPs — the infrastructure that lets growth survive without you in every conversation.

What we do

We sweat the boring stuff, so you don't have to.

Strategy & Positioning

Direction grounded in the market, not a template.

  • Market entry plans
  • Growth roadmaps
  • Competitive analysis

Sales & Growth

The pipeline and the people to run it.

  • Pipeline build-out
  • Partner & merchant acquisition
  • Outreach systems

Operations & Systems

Infrastructure that outlasts the founders' attention.

  • CRM & process setup
  • SOPs & workflows
  • Account management training

Fractional Leadership

Senior ops leadership, without the full-time hire.

  • Interim COO / ops lead
  • Org design & hiring
  • KPI & reporting setup
Results

Less theory. More receipts.

This section's reserved for real results — swap these placeholders the second a client gives the green light to publish a number.
[ Client name ]
[ Add metric ]
e.g. "3x pipeline growth in 90 days"
[ Client name ]
[ Add metric ]
e.g. "12 → 40 monthly closures"
[ Client name ]
[ Add metric ]
e.g. "First hire onboarded in 2 weeks"
How we work

Three steps. Two founders. No handoffs.

01

Diagnose & set direction

We look at your positioning, pipeline, and operations to find where growth is actually stuck.

02

Build the growth engine

We stand up the sales and partnership infrastructure to start moving the numbers.

03

Run the operations

We put in the systems and training that keep it running without us in every room.

Got something to scale?

Tell us what you're building. We read every message ourselves — no bots, no gatekeepers.

Email
hello@scalelabme.com